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Partner2Care, committed to the community.
Any profits we make are reinvested back into community healthcare services.
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At Partner2Care we give you choice, flexibility and control when it comes to making decisions in regards to your care. We feel this is imperative to ensure you receive the right treatment at the right time.
We are a service within Sirona care and health, provider of community health services across North Somerset, Bristol and South Gloucestershire.
We currently serve North Somerset, Bristol and South Gloucestershire; But if you live anywhere within the South West and you’ve applied for a Personal Health Budget, would like to, or simply want to know more about them and how we can help, then the following will guide you in the right direction.
If you require any more information please read our service leaflet or get in touch.
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We support people in North Somerset, Bristol and South Gloucestershire, however if you live outside of this area we would be happy to talk to you about how we may assist.
We can support you if require assistance with either language interpretation and translation or for people who use BSL as their main language to use our services.
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Our Nurse Assessors can visit you where you are living to help you to plan your care and support needs and develop a personalised care and support plan with you.
Our team of Payroll, Brokerage and Support Officers can also visit you where you are living to support you to set up the services you have chosen which could include the recruitment and employment of support staff, a payroll service for your employees and if you choose ongoing email and telephone support.
Our dedicated Trainer will develop and deliver a tailor made training programme for you and your support staff to equip you and your care team with the knowledge and skills you need so that you can be assured that your care is being delivered safely. We can also signpost to other health and social care providers or training providers.
Our office in Portishead, North Somerset is open by appointment only, however our phoneline 0800 111 4167 is open 9am - 5pm Monday - Friday.
Out of hours - please contact the Emergency Duty Team for North Somerset, Bristol & South Gloucestershire on 01454 615 165.
We can provide a support service to help and support you in managing all of the tasks listed below if required:
Your P2C adviser/assessor will offer advice to:
- Visit you at home to explain the help they can provide
- Advise you about setting up a bank account for your care needs
- Help you recruit and employ staff
- Help you to set up a system for dealing with tax and National Insurance for someone you employ
- Offer a payroll service if needed
- Help and explain how to keep financial records to show what you have spent
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- Recruitment
- Staff management
- Training
MEET OUR TEAM

Tracey Roberts
Business and Service Delivery Manager
Tracey is a Registered General Nurse by background and has been in the Health Sector for over 35 years. Tracey trained and worked at Charing Cross Hospital London and as a District Nurse across West and Central London, Oxfordshire, Berkshire before moving to the Southwest in 2000.
Tracey has worked within the private healthcare sector, managed NHS Continuing Healthcare Services and across Community Services as a Service Improvement and re-design Manager where the development of Personal Health Budgets was part of her project portfolio.
As an ILM Business and Executive Coach, Tracey believes that with support, people are empowered to make the right choices for themselves and is proud to also support people across the health and social care sector through her coaching practice.
Daniela Hart
Clinical and Operational Lead
Daniela is a very experienced Registered Adult Nurse and Registered Children’s Nurse of over 30 years. She combines an in depth knowledge and experience of both acute and primary, community and continuing healthcare with a strong background in Continuing Healthcare and Personal Health Budgets. She has worked in CHC for all types of assessments and reviews, including DST by MDT; Hospital assessments, Fast Track Reviews; and Retrospectives Reviews and currently Personal Health Budgets for adults and children.
Daniela is the Clinical and Operational Lead for Partner2Care and also supports staff both in Sirona and other organisations as an ILM 7 qualified coach.
Daniela enjoys the opportunity to support people to have choice and control in how they manage their healthcare and is committed to supporting and delivering person-centred care.
Sarah Davies 
Nurse Assessor / Trainer
Sarah is a registered Nurse in Learning Disabilities with twenty-three years’ experience. After graduating from Sheffield University in September 2000, Sarah has supported adults with profound and multiple learning disabilities, autism and behaviours that challenge.
Sarah has an interest in holistic, person – centred care. She has a leadership and management level 4 qualification, has worked as a team leader and manager, an NVQ assessor and sign off mentor for student nurses. She has a City and Guilds Assessor qualification and is undertaking additional training to teach first aid and manual handling.
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Nurse Assessor / Trainer
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Zoë has completed a Train the Healthcare Trainer course and is undertaking additional training to teach care home staff, our carers and PAs First Aid and Manual Handling.
Rebecca Francis

Payroll, Brokerage and Support Officer
Becky was the first Brokerage and Support Officer to join the team back in December 2014. Originally employed in a Sales and Marketing capacity, Becky’s role has developed with the service.
Skills: Makaton
Samantha Woods

Payroll, Brokerage and Support Officer
Sam joined the Partner2Care team in October 2017 as the team Administrator before becoming a Brokerage and Support Officer in January 2019.
Sam has a keen interest in finance and is one of the Payroll leads for the team.
Charlotte Pike
Payroll, Brokerage and Support Officer
Charlotte joined the team as a Brokerage and Support Officer in 2023, having previously worked with the Funded Healthcare Team in the Bristol, North Somerset and South Gloucestershire Integrated Care Board and before that in the Community Discharge Coordination Centre.
Charlotte has worked within catering as well as fundraising and is now happily settled within the NHS.
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Partner2Care (P2C) offers an independent advisory service that is available to support people who have a need for care at home and would like support to arrange or manage your care.
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Our office in Portishead, North Somerset is open by appointment only, however our phoneline 0800 111 4167 is open 9am - 5pm Monday - Friday.
Out of hours - please contact the Emergency Duty Team for North Somerset, Bristol & South Gloucestershire on 01454 615 165.
We can provide a support service to help and support you in managing all of the tasks listed below if required:
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- Visit you at home to explain the help they can provide
- Advise you about setting up a bank account for your care needs
- Help you recruit and employ staff
- Help you to set up a system for dealing with tax and National Insurance for someone you employ
- Offer a payroll service if needed
- Help and explain how to keep financial records to show what you have spent
- Be at the end of a phone if you need advice
- Recruitment
- Staff management
- Training
MEET OUR TEAM

Tracey Roberts
Business and Service Delivery Manager
Tracey is a Registered General Nurse by background and has been in the Health Sector for over 35 years. Tracey trained and worked at Charing Cross Hospital London and as a District Nurse across West and Central London, Oxfordshire, Berkshire before moving to the Southwest in 2000.
Tracey has worked within the private healthcare sector, managed NHS Continuing Healthcare Services and across Community Services as a Service Improvement and re-design Manager where the development of Personal Health Budgets was part of her project portfolio.
As an ILM Business and Executive Coach, Tracey believes that with support, people are empowered to make the right choices for themselves and is proud to also support people across the health and social care sector through her coaching practice.
Daniela Hart
Clinical and Operational Lead
Daniela is a very experienced Registered Adult Nurse and Registered Children’s Nurse of over 30 years. She combines an in depth knowledge and experience of both acute and primary, community and continuing healthcare with a strong background in Continuing Healthcare and Personal Health Budgets. She has worked in CHC for all types of assessments and reviews, including DST by MDT; Hospital assessments, Fast Track Reviews; and Retrospectives Reviews and currently Personal Health Budgets for adults and children.
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Daniela enjoys the opportunity to support people to have choice and control in how they manage their healthcare and is committed to supporting and delivering person-centred care.
Sarah Davies 
Nurse Assessor / Trainer
Sarah is a registered Nurse in Learning Disabilities with twenty-three years’ experience. After graduating from Sheffield University in September 2000, Sarah has supported adults with profound and multiple learning disabilities, autism and behaviours that challenge.
Sarah has an interest in holistic, person – centred care. She has a leadership and management level 4 qualification, has worked as a team leader and manager, an NVQ assessor and sign off mentor for student nurses. She has a City and Guilds Assessor qualification and is undertaking additional training to teach first aid and manual handling.
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All Zoë's past nursing roles, Stroke Rehabilitation, End of Life Care, and Community Nursing as well as being a link nurse for Continence, have given her the confidence and opportunity to develop essential clinical and holistic skills for patient’s, their relatives, and friends.
Zoë has completed a Train the Healthcare Trainer course and is undertaking additional training to teach care home staff, our carers and PAs First Aid and Manual Handling.
Rebecca Francis

Payroll, Brokerage and Support Officer
Becky was the first Brokerage and Support Officer to join the team back in December 2014. Originally employed in a Sales and Marketing capacity, Becky’s role has developed with the service.
Skills: Makaton
Samantha Woods

Payroll, Brokerage and Support Officer
Sam joined the Partner2Care team in October 2017 as the team Administrator before becoming a Brokerage and Support Officer in January 2019.
Sam has a keen interest in finance and is one of the Payroll leads for the team.
Charlotte Pike
Payroll, Brokerage and Support Officer
Charlotte joined the team as a Brokerage and Support Officer in 2023, having previously worked with the Funded Healthcare Team in the Bristol, North Somerset and South Gloucestershire Integrated Care Board and before that in the Community Discharge Coordination Centre.
Charlotte has worked within catering as well as fundraising and is now happily settled within the NHS.
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Partner2Care, committed to the community.
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At Partner2Care we give you choice, flexibility and control when it comes to making decisions in regards to your care. We feel this is imperative to ensure you receive the right treatment at the right time.
We are a service within Sirona care and health, provider of community health services across North Somerset, Bristol and South Gloucestershire.
We currently serve North Somerset, Bristol and South Gloucestershire; But if you live anywhere within the South West and you’ve applied for a Personal Health Budget, would like to, or simply want to know more about them and how we can help, then the following will guide you in the right direction.
If you require any more information please read our service leaflet or get in touch.
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Partner2Care (P2C) offers an independent advisory service that is available to support people who have a need for care at home and would like support to arrange or manage your care.
We support people in North Somerset, Bristol and South Gloucestershire, however if you live outside of this area we would be happy to talk to you about how we may assist.
We can support you if require assistance with either language interpretation and translation or for people who use BSL as their main language to use our services.
Here at Partner2Care we are a small team comprising of Registered Nurse Assessors and Trainer, Payroll, Brokerage and Support Officers and Administrator, managed by our Business and Service Delivery Manager.
Our Nurse Assessors can visit you where you are living to help you to plan your care and support needs and develop a personalised care and support plan with you.
Our team of Payroll, Brokerage and Support Officers can also visit you where you are living to support you to set up the services you have chosen which could include the recruitment and employment of support staff, a payroll service for your employees and if you choose ongoing email and telephone support.
Our dedicated Trainer will develop and deliver a tailor made training programme for you and your support staff to equip you and your care team with the knowledge and skills you need so that you can be assured that your care is being delivered safely. We can also signpost to other health and social care providers or training providers.
Our office in Portishead, North Somerset is open by appointment only, however our phoneline 0800 111 4167 is open 9am - 5pm Monday - Friday.
Out of hours - please contact the Emergency Duty Team for North Somerset, Bristol & South Gloucestershire on 01454 615 165.
We can provide a support service to help and support you in managing all of the tasks listed below if required:
Your P2C adviser/assessor will offer advice to:
- Visit you at home to explain the help they can provide
- Advise you about setting up a bank account for your care needs
- Help you recruit and employ staff
- Help you to set up a system for dealing with tax and National Insurance for someone you employ
- Offer a payroll service if needed
- Help and explain how to keep financial records to show what you have spent
- Be at the end of a phone if you need advice
- Recruitment
- Staff management
- Training
MEET OUR TEAM

Tracey Roberts
Business and Service Delivery Manager
Tracey is a Registered General Nurse by background and has been in the Health Sector for over 35 years. Tracey trained and worked at Charing Cross Hospital London and as a District Nurse across West and Central London, Oxfordshire, Berkshire before moving to the Southwest in 2000.
Tracey has worked within the private healthcare sector, managed NHS Continuing Healthcare Services and across Community Services as a Service Improvement and re-design Manager where the development of Personal Health Budgets was part of her project portfolio.
As an ILM Business and Executive Coach, Tracey believes that with support, people are empowered to make the right choices for themselves and is proud to also support people across the health and social care sector through her coaching practice.
Daniela Hart
Clinical and Operational Lead
Daniela is a very experienced Registered Adult Nurse and Registered Children’s Nurse of over 30 years. She combines an in depth knowledge and experience of both acute and primary, community and continuing healthcare with a strong background in Continuing Healthcare and Personal Health Budgets. She has worked in CHC for all types of assessments and reviews, including DST by MDT; Hospital assessments, Fast Track Reviews; and Retrospectives Reviews and currently Personal Health Budgets for adults and children.
Daniela is the Clinical and Operational Lead for Partner2Care and also supports staff both in Sirona and other organisations as an ILM 7 qualified coach.
Daniela enjoys the opportunity to support people to have choice and control in how they manage their healthcare and is committed to supporting and delivering person-centred care.
Sarah Davies 
Nurse Assessor / Trainer
Sarah is a registered Nurse in Learning Disabilities with twenty-three years’ experience. After graduating from Sheffield University in September 2000, Sarah has supported adults with profound and multiple learning disabilities, autism and behaviours that challenge.
Sarah has an interest in holistic, person – centred care. She has a leadership and management level 4 qualification, has worked as a team leader and manager, an NVQ assessor and sign off mentor for student nurses. She has a City and Guilds Assessor qualification and is undertaking additional training to teach first aid and manual handling.
Zoë Higgs
Nurse Assessor / Trainer
Zoë qualified as a registered nurse in 2008 as a mature student. After working on the wards at Southmead Hospital she moved into working in the Community for Sirona care and health.
All Zoë's past nursing roles, Stroke Rehabilitation, End of Life Care, and Community Nursing as well as being a link nurse for Continence, have given her the confidence and opportunity to develop essential clinical and holistic skills for patient’s, their relatives, and friends.
Zoë has completed a Train the Healthcare Trainer course and is undertaking additional training to teach care home staff, our carers and PAs First Aid and Manual Handling.
Rebecca Francis

Payroll, Brokerage and Support Officer
Becky was the first Brokerage and Support Officer to join the team back in December 2014. Originally employed in a Sales and Marketing capacity, Becky’s role has developed with the service.
Skills: Makaton
Samantha Woods

Payroll, Brokerage and Support Officer
Sam joined the Partner2Care team in October 2017 as the team Administrator before becoming a Brokerage and Support Officer in January 2019.
Sam has a keen interest in finance and is one of the Payroll leads for the team.
Charlotte Pike
Payroll, Brokerage and Support Officer
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Charlotte has worked within catering as well as fundraising and is now happily settled within the NHS.
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