Feedback About Us

HAVE YOUR SAY!


WE VALUE YOUR FEEDBACK

 

If you would like to contact us relating to a compliment, comment or complaint, here's how you can do this:

 

Telephone:

0300 124 5400

 

Or email us at:

sirona.customercare@nhs.net 


We are delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions. Take a look at our new video, which provides advice for British Sign Language (BSL) users on how to make a comment or complaint to one of our services.


TESTIMONIALS

 

PHB holder in Bristol

"Very friendly efficient service, supporting my needs and advocating on my behalf. I feel over the last few years of using Partner2Care service I have built up a good relationship with the people that work there. They are always helpful, considerate and professional. Thank you."

 

Family member of PHB holder in North Somerset

"My daughter has bulbar palsy and has complexed medical needs which means 24/7 care, she requires suction and is peg fed so needs trained carers to be involved to help with respite for myself. Partner to care was amazing with helping set this up and give all necessary training needed for the carers. It gives you much needed rest and time to recoup again. Without partner to care and their help with carers life would be much harder. They are always there when you have any question or need some help, I am very appreciative for the work they all do! 

Thankyou partner to care! X"

 

Family member of PHB holder in North Somerset

"Fantastic service. It has took a lot off me when I was doing it all as well as being a full time carer for my son."

 

OUR BROKERAGE AND PAYROLL SERVICE


Family member of PHB holder in North Somerset

"I honestly don't think you could have found 2 more well suited carers for mum. I am so greatful for what they do and I know Mum is too"

 

PHB holder in Bristol

"I often contact Partner2Care regarding timesheets and payroll queries and I always get through on the phone with no problem and I always get prompt responses via emails."


PA team in Bristol

"We all really appreciate your support and I’m so glad we are with P2C."

 

 

OUR TRAINING

PA for PHB holder in Bristol

"Excellently delivered and full of information, explained well".


PA for PHB holder in North Somerset

"Very good, talked things through well and didn't rush".


PAs for PHB holder in North Somerset

"Thank you very much for this training, it has been very useful. An excellent, well knowledgable trainer".

"Linda is an excellent trainer, she gave us essential knowledge and great examples".


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