PA Updates & News




Dated: 29th June 2020


There is now free open access COVID-19 e-learning for the health and care workforce.

Health Education England e-learning for Healthcare (HEE e-LfH) has created a COVID-19 e-learning programme to support the UK health and care workforce. It is free to access and does not require a login. Content currently includes:

Essential Guidance from the NHS, Government and WHO
Infection Prevention and Control
Personal Protection Equipment
Critical Care Resources
RCGP learning
Invasive Ventilation
Intensive Care Medicine
Induction of International and Returning GPs
Statutory and Mandatory Training

Further content will be added over the next few weeks. To access the training, please visit:


Dated: 8th April 2020


For latest information and guidance on Coronavirus (COVID-19) please visit our dedicated page here.


We kindly request at this time that all PA timesheets be sent via email to . We will accept timesheets that have been scanned or photographed. Please get in touch if you require any assistance with this process.

Please note the usual deadline for pay run is the 22nd of each month. Please be aware we are unable to process any timesheets received after the 22nd of the month and you will need to ensure your timesheets are received in line with these timeframes to ensure you receive your pay.


Dated: 10th December 2019


What documents do I need to provide for my Enhanced DBS check?

As a PA you are required to have an Enhanced DBS check. You will be asked to bring in 3 forms of identification which must be either a current passport, driving licence, birth certificate and trusted Government or State issued documents e.g marriage certificates, mortgage statements, bank statements, council tax or utility bills. However, if you are unsure, please contact us and ask, we are always happy to advise you.

Please note if you have ever changed your name, by marriage or deed, you will be required to provide your change of name documents.

How long will my Enhanced DBS check take?

Enhanced DBS checks can usually take two weeks to come back, however, on occasion they can take longer.

What if I can't get to the Partner2Care Office?

If you can't get to our office here in Portishead, please contact us and we can discuss the best way to copy your documents.

Can I make my Enhanced DBS portable?

Yes, if you wish to make your Enhanced DBS certificate portable (which means you are able to use your certificate for more than one employer), once you receive your certificate, you can join the Update Service here (within 14 days of your certificate being issued). 

Please note there is an annual cost associated with this service.

Dated: 9th December 2019


The December timesheet deadline this year is Friday 13th December. Timesheets received after this date are at risk of not being processed due to a short timescale and volume. Timesheets not received by Sunday 15th December will NOT be processed and pay for PAs will not be made until the January 2020 pay run. The timesheet period is the same as usual and any variance in hours after submission will be resolved in the January 2020 pay run.

Please note the usual deadline for pay run is the 22nd of each month. Please be aware we are unable to process any timesheets received after the 22nd of the month and you will need to ensure your timesheets are received in line with these timeframes to ensure you receive your pay.


We are keen to support you in your current role as a PA and would welcome your attendance at any of the following dates for an opportunity to refresh / update your skills: 

Thursday 16th January 2020 - 10am to 12noon

Thursday 30th January 2020 - 10am to 12noon

Thursday 13th February 2020 - 10am to 12noon

Thursday 27th February 2020 - 10am to 12noon

Wednesday 11th March 2020 - 10am to 12noon

Please note there will be a maximum of 10 places per session and unfortunately we are unable to provide home visits for refresher training.

This training will take place at our Marina Office:


2nd Floor

Marina Healthcare Centre

2 Haven View


North Somerset

BS20 7QA

Please contact us to book your training update and inform your employer.


Dated: 4th June 2019Skills for Care logo.png


If you work with individual employers who are doing a great job, nominate them for the Skills for Care Accolades 2020 or encourage them to enter themselves.
The ‘best individual employer who employs their own care and support staff’ category is a chance for individual employers to recognise their achievements and celebrate all the hard work they and their teams do.

Individual employers can enter themselves or be nominated by someone else, such as a user led organisation, or their PA. Entries can be submitted any time up to Friday 21 June 2019, and finalists will be invited to an awards ceremony hosted by TV dance legend Anton Du Beke. Find out more and apply here.


Dated: 18th March 2019

Recommend a friend scheme

Do you know our employers operate a Recommend a friend scheme offering £100 for each qualifying recommendation?

Please refer to our Terms and Conditions for further details.


Dated: 20th February 2019

Changes to your workplace pension contributions from April 2019


Please be aware of an important change to your workplace pension scheme. The change will affect any employee currently in the scheme, or those who may opt in or be auto-enrolled in the future.

From 6 April 2018, the minimum contribution for staff automatically enrolled into a workplace pension scheme increased from 2% to 5%. This is made up of a 3% contribution from the employee and a 2% contribution from the employer.

Minimum pension contributions will increase again from 6 April 2019 to 5% for employees and 3% for employers. Employees will be able to see this reflected in their April 2019 payslips. 

If you have any questions please do not hesitate to get in touch or visit the NEST website for advice:



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