Employer Information

As a new employer of personal health assistants we are here to help you navigate what you need to do to ensure you meet your statutory requirements as an employer.
 
Below is some information which may be useful for you with links where you may wish to find out more.
 

Care and Support planning

Partner2Care are able to support you in the development of your care and support plan to identify your health and well-being needs and any actions you may need to take to meet the outcomes you have identified.

If you have a personal health budget which has been agreed by your local Clinical Commissioning Group (CCG), we can provide a brokerage and support service to help you develop your care and support plan.

Once we have developed your care and support plan together, we will work on your behalf with your local CCG to agree your final budget and plan.

Please contact us and we will be happy to talk to you about the process and how we can help.


Brokerage and Support

Please refer to Our Brokerage Services page on how we can support you to procure your care and navigate what is available to you locally.

 

What our PHB employers mostly want to know

 

How do I recruit a personal assistant?

How can I develop a job description?

Partner2care will work with you to develop job descriptions and person specifications should you need this support. We can provide template job descriptions for you. Please view our sample PA job description and person specification template.
Your job descriptions should list the type of activities or tasks that you would like your personal assistants to help you with or do for you.
Your personal specification needs to identify the qualities, skills, knowledge and experience that you need from your personal assistants.
It's a good idea to think about the personal qualities you want to find in your PA, for example loves animals, easy-going approach.
 

How do I advertise for PAs?

Partner2Care will work with you to develop an advert to advertise on your behalf in newspapers, job centres, online, colleges and other local resources. Please view our sample job advert.
 
How do I choose who to interview?
You will need to 'shortlist' the applicants by looking at their application forms (download our template forms Part A and Part B) or CVs and selecting those who meet your job description and personal specification best, remembering to take into account the Equalities Act 2010 to ensure you are not discriminating against any applicants. Download our shortlisting form to assist you.
 
Prepare for your interview by having your questions (which can be based on your job description) ready such as why might you want to work for me and what relevant experience and qualifications do you have? Partner2Care are happy to work with you to develop your questions. Please view our interview checklist.
It is usually best to interview with another person to get a second point of view. Partner2care are happy to support you in being your second person or alternatively you may wish to have a family member of friend with you.
 

How do I check references?

Once you have informed the person you wish to employ, you must let them know that you need to check their references and carry out a DBS check before they can start working for you.
Please view our sample letter requesting a reference and our template reference request form. Partner2care can assist with collating references on your behalf.
Please download our sample letters - offering the position and unsuccessful candidate.
 
 

Disclosure and Barring Service (DBS) Checks

Partner2Care are able to process your DBS checks for you. A DBS check is required to check someone’s criminal record if they apply for certain jobs or voluntary work, eg working with children or in healthcare.

Only employers and licensing bodies can request a DBS check.

As an employer of personal assistants, you will be required to have DBS checks processed for you. If you have a PHB the cost of this will be included in your budget. If you fund your own care we will still be able to help you with this service.

If you would like Partner2care to process a DBS check(s) for you, please contact us.

 

What is the right rate of pay for my personal assistant?

PartnerCare can provide a payroll service to ensure that your personal assistant's tax, NI, holiday pay and pension contributions are deducted correctly and advise you on rates of pay. You must pay at least the National minimum wage.


Pensions

Every employer now has a legal duty to help their employed staff to save for retirement. You must do this by automatically enrolling your PAs into a qualifying workplace pension scheme and make contributions towards it.

You can find more information from our partner Salvere and The Pensions Regulator and Disability Rights UK Factsheet.


Do I need a contract of employment?

Yes. This will ensure you and your PAs have an agreed obligation to each other to meet the requirements set out in your contract.
Partner2care can assist you with drawing up a contract of employment between you and your employees. View an example Contract of Employment.
Your contract agreement gives details of employment rights, responsibilites and duties and must be provided within 2 months of taking on your new PA. You should include a probationery period, notice period, employment start date and place of work i.e your home, salary, hours of work, sick leave and pay, holiday entitlement, pensions, maternity leave and pay, disciplinary* and dismissal procedure, confidentiality, cover i.e if you are admitted in to hospital and the notice period of termination of the employment.

*Download our sample invite to disciplinary hearing letter.

 

Insurance

If you are employing personal assistants, as well as needing public liability insurance required by law for self employed personal care assistants, you will need home employment insurance with carer's liability and healthcare tasks.

Partner2Care can arrange your insurance needs directly with a broker should you wish us to process this for you. Download an insurance application form or please contact us if you would like more information.

 

On-going management responsibilities

Do I need a Health and Safety Policy?

You have a legal responsibilty to ensure your PA is safe and healthy whilst working with you. This means having the right insurance cover (see above), talking to your PA about health and safety i.e fire and carrying out risk assessments on your home including pets. Download our sample risk assessment form. You should set up a record of any accidents that happen in your home.
If you employ more than 5 people, you will need a Health and Safety Policy to safeguard you and your PAs.
Partner2Care can help you draw up your own Health & Safety Policy.
The Health and Safety Executive website and helpline can help you with information and a policy template.

 

Safeguarding

Abuse is a violation of a person's human and civil rights by any other person and may be physical, psychological, verbal, sexual, discriminatory, financial or even institutional. It is an act of neglect not to act on this information.
If you are concerned about abuse you should inform someone immediately. You can speak to the police, your local safeguarding adults team in your local authority services, family, friends or call us at Partner2Care and we can direct you.

 

Training

Please visit Our Training page to access training available to you and your PAs.

 

Toolkit

 
 

Partner2Care forms


P2C Consent Form (for information to be given to partner providers)
 
P2C Managed Bank Account Agreement Form
 
 

Employer / PA forms


PA Timesheet

PA Insurance Application Form

Example 121 Summary Form

Weekly Medication Sheet

Record Keeping Sheet

 

 

 

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