Care and Support planning
Partner2Care are able to support you in the development of your care and support plan to identify your health and well-being needs and any actions you may need to take to meet the outcomes you have identified.
If you have a personal health budget which has been agreed by your local Clinical Commissioning Group (CCG), we can provide a brokerage and support service to help you develop your care and support plan.
Once we have developed your care and support plan together, we will work on your behalf with your local CCG to agree your final budget and plan.
Please contact us and we will be happy to talk to you about the process and how we can help.
Brokerage and Support
Please refer to Our Brokerage Services page on how we can support you to procure your care and navigate what is available to you locally.
What our PHB employers mostly want to know
How do I recruit a personal assistant?
How can I develop a job description?
How do I advertise for PAs?
How do I check references?
Disclosure and Barring Service (DBS) Checks
Partner2Care are able to process your DBS checks for you. A DBS check is required to check someone’s criminal record if they apply for certain jobs or voluntary work, eg working with children or in healthcare.
Only employers and licensing bodies can request a DBS check.
As an employer of personal assistants, you will be required to have DBS checks processed for you. If you have a PHB the cost of this will be included in your budget. If you fund your own care we will still be able to help you with this service.
If you would like Partner2care to process a DBS check(s) for you, please contact us.
What is the right rate of pay for my personal assistant?
PartnerCare can provide a payroll service to ensure that your personal assistant's tax, NI, holiday pay and pension contributions are deducted correctly and advise you on rates of pay. You must pay at least the National minimum wage.
Every employer now has a legal duty to help their employed staff to save for retirement. You must do this by automatically enrolling your PAs into a qualifying workplace pension scheme and make contributions towards it.
Do I need a contract of employment?
Yes. This will ensure you and your PAs have an agreed obligation to each other to meet the requirements set out in your contract.
Partner2care can assist you with drawing up a contract of employment between you and your employees. View an example Contract of Employment.
Your contract agreement gives details of employment rights, responsibilites and duties and must be provided within 2 months of taking on your new PA. You should include a probationery period, notice period, employment start date and place of work i.e your home, salary, hours of work, sick leave and pay, holiday entitlement, pensions, maternity leave and pay, disciplinary* and dismissal procedure, confidentiality, cover i.e if you are admitted in to hospital and the notice period of termination of the employment.
*Download our sample invite to disciplinary hearing letter.
If you are employing personal assistants, as well as needing public liability insurance required by law for self employed personal care assistants, you will need home employment insurance with carer's liability and healthcare tasks.
Partner2Care can arrange your insurance needs directly with a broker should you wish us to process this for you. Download an insurance application form or please contact us if you would like more information.
On-going management responsibilities
Do I need a Health and Safety Policy?
You have a legal responsibilty to ensure your PA is safe and healthy whilst working with you. This means having the right insurance cover (see above), talking to your PA about health and safety i.e fire and carrying out risk assessments on your home including pets. Download our sample risk assessment form. You should set up a record of any accidents that happen in your home.
If you employ more than 5 people, you will need a Health and Safety Policy to safeguard you and your PAs.
Partner2Care can help you draw up your own Health & Safety Policy.
The Health and Safety Executive website and helpline can help you with information and a policy template.
Abuse is a violation of a person's human and civil rights by any other person and may be physical, psychological, verbal, sexual, discriminatory, financial or even institutional. It is an act of neglect not to act on this information.
If you are concerned about abuse you should inform someone immediately. You can speak to the police, your local safeguarding adults team in your local authority services, family, friends or call us at Partner2Care and we can direct you.
Please visit Our Training page to access training available to you and your PAs.
P2C Consent Form (for information to be given to partner providers)
Employer / PA forms
Weekly Medication Sheet
Record Keeping Sheet